Terms and Conditions

Terms and Conditions

1. Role of the Company

·         HolidaySaathi (HS) acts as an agent connecting guests with independent contractors (airlines, hotels, transport).

·         HS does not own or control these service providers and is not liable for their deficiencies or errors.

·         Pricing and availability are subject to market conditions and exchange rates.


2. Eligibility & Health

·         Users must be 18+ to book. Booking implies acceptance of all terms.

·         Guests must be physically/mentally fit. HS is not responsible for health issues during travel.

·         Medical expenses and compliance with government health protocols are the guest’s responsibility.


3. Bookings & Payments

·         A contract is formed only after HS receives the registration deposit.

·         Tour prices are dynamic and may vary between guests. Full payment is due 45 days before departure.

·         Non-payment allows HS to cancel the booking and apply cancellation charges.


4. Itinerary Changes

·         HS may alter itineraries due to weather, safety, or logistics without notice.

·         Additional costs from unforeseen changes (e.g., flight delays) must be paid by the guest.

·         No refunds for missed sightseeing or services due to guest delays.


5. Guest Conduct

·         HS may expel guests for abusive behavior or illegal activities without a refund.

·         Possession of drugs or weapons is strictly prohibited.

·         Guests are liable for any damage caused to hotels, coaches, or third-party property.


6. Liability & Law

·         HS is not liable for insurance claim rejections or loss of personal belongings.

·         Legal disputes are subject exclusively to the jurisdiction of Mumbai Courts.

·         Unsuccessful legal actions against HS require the guest to pay all company legal fees.


7. Website & Data

·         HS grants a limited license for personal, non-commercial booking use only.

·         Guests must ensure account security. HS is not liable for unauthorized access or data breaches.

·         Unauthorized use of HS content is prohibited.